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Factors considered when instructing a lawyer

Reasons to choose Wilson Browne

Partner Tom Warrender ran another of his infamous LinkedIn Polls and this time asked the question, aside from professional service and costs, which factors are most important to people when instructing a lawyer.

This poll followed the recent poll “How do you instruct your lawyer?”, so this time Tom put professional service to one side on the basis that that should always be a given, and also put to one side cost, as he wanted to understand some of the other factors at play when people looked to instruct a lawyer.  The results of the poll can be seen here

Only 5% of those who voted placed emphasis on Awards and Recognitions, be that industry awards for the firm or Legal 500 recognitions, or kitemarks such as Lexcel etc.

41% of people cited testimonials as a big factor in instructing a law firm, being anything from short quotes from clients through to more detailed testimonials and case studies.

8% of people said they chose based on other reasons, and within those other reasons, a personal recommendation ranked highly.

The majority vote though, with 46%, was that people actually placed a huge emphasis on personality and it was clear from this poll that people really do value personality when instructing a lawyer.

Whatever your reasons for choosing a particular lawyer or law firm, here at Wilson Browne Solicitors we offer excellence in client service always; we offer clear and transparent costs from the outset.

At Wilson Browne Solicitors, we have numerous teams and individuals recognised by the Legal 500, we are the current Northamptonshire Law Society Law Firm of the Year (an award we have won many times over the years), we have been shortlisted and highly commended at the National Law Society Excellence Awards in recent years.

We also hold Lexcel, CQS and WIQS accreditations, amongst others; you will see from our website that we have lots of client quotes, testimonials, and detailed case studies; we regularly receive personal referrals which is a testament to the hard work, dedication, and excellence in client service provided by all of our team; and yes, dare we say it, we even have some personality – let’s face it, our mascot is a giant stuffed teddy bear!

Whatever your legal needs, here at Wilson Browne Solicitors, we are ALL THE HELP YOU NEED

Tom Warrender


Tom Warrender


Tom is a Partner and Commercial Property Solicitor with a wealth of experience acting for clients both locally and nationally since 2005.