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Two New Housing Consultations Launched

Single Housing Ombudsman Considered

The Ministry of Housing, Communities & Local Government (MHCLG) has launched a consultation seeking views on ways to improve redress in the housing sector, including looking into the creation of a single housing ombudsman. This is being done to ensure dissatisfied tenants are not left fighting to resolve issues with their homes.

The deadline for responses to the consultation is 16 April 2018.

There is currently no obligation in the private rented sector for landlords to register with a complaints system, MHCLG said. This can leave thousands of residents without a property agent without any choice of redress system.
The MHCLG is looking particularly for opinions on:

  • The current complaints and redress landscape, how it is working and if more can be done to improve it
  • What standards and services should be expected of a redress scheme or ombudsman
  • How to fill the existing gaps between current services
  • Whether a single ombudsman service is needed to simplify access to redress across housing and if so, what form that should take and what its remit should be

More information on the future of the housing redress process will be published following the conclusion of this consultation.
The paper can be downloaded here
Responses to the consultation must be sent via the online site. Alternatively, responses may be:

  • Emailed to housingredress@communities.gsi.gov.uk
  • Sent in writing to Social Housing Division, Ministry of Housing, Communities and Local Government, third floor, Fry Building, 2 Marsham Street, London, SW1P 4DF

Tougher Electrical Standards

The Ministry of Housing, Communities & Local Government (MHCLG) is also seeking views on recommendations made by the Private Rented Sector Electrical Safety Working Group regarding electricity safety in private rented homes.

The deadline for responses to the consultation is 16 April 2018.

In its recommendations on electricity safety in the private rented sector, the Working Group recommended introducing a five-year mandatory electrical installation check for private rented property. It also said other safety measures should be encouraged as good practice, and published in guidance.
The government is also looking into how best to enforce the strengthened safety regime, and whether non-compliant landlords should be fined penalties of up to £30,000.
The paper can be downloaded here
Responses to the consultation must be sent via the online site. Alternatively, responses may be:

For any Housing advice contact our Specialist Team on 0800 088 6004.