Some time ago we made it part of the process to actively seek out feedback from clients. The Commercial Property team now has a full year’s worth of data…and the figures make impressive reading.
95% of respondents rated us as Extremely or Very satisfied in relation the the overall experience.
92.5 rated us the same in relation to convenience of use.
100% rated us the same for ease of communication throughout the process…..and you can’t get much better than that!
100% were Extremely or Very satisfied when it came to answering any queries or addressing any concerns they had.
Mr Tom Warrender guided us through the process very well and kept us informed every step of the way.
Good advice with excellent service.
We were kept fully informed and found your team to be most proactive.
To see for yourself how we scored in every category, we’re happy to share the results – just follow the link.
Thank you to everyone who took the time and trouble to complete the form – we value your feedback.